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The University of Bolton Library

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Help and Support

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Library Support

You can get help:

 Online: Fill in our online form

 By online chat: Monday-Friday, 10am-4pm. Look for the chat widget on this and all our webpages

 By email: Contact our Helpdesk team via librarydesk-staff@bolton.ac.uk. You can contact the Academic Librarians via SubjectHelp@bolton.ac.uk

 By phone: ring 01204 903094 during staffed opening hours

 In person: at the Library Helpdesk during staffed hours

Our Frequently Asked Questions site contains lots of helpful information about library services and resources. 

If you need more in-depth support you can book an appointment with your Academic Librarian.

The Library runs training sessions at various times of the year. Details of upcoming sessions are listed below. You may also receive sessions on the Library from your Academic Librarian as part of your course. 

Additional Learning Support

The University of Bolton Library is committed to helping our users get the most out of its our services, resources and facilities. Visit our Additional Learning Support pages for more information about the dedicated support on offer. 

IT Support

You can get help with IT related issues:

 Online: Use the IT Self Service Portal (available on campus only) to contact IT, request assistance or report a fault

 By phone: ring the IT Support Helpline on 01204 903444

 In person: at the Library Helpdesk during staffed hours

You can access your student email at https://outlook.com/bolton.ac.uk