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The University of Bolton Library

Help and Support: Home

Help and Support

We're here to help you at every stage of your learning journey

Library Support

You can get help:

 Online: Fill in our online form

 By online chat: Monday-Friday, 10am-4pm. Look for the chat widget on this and all our webpages

 By email: Contact our Helpdesk team via librarydesk-staff@bolton.ac.uk. You can contact the Academic Librarians via SubjectHelp@bolton.ac.uk

 By phone: ring 01204 903094 during staffed opening hours

 In person: at the Library Helpdesk during staffed hours

Our Frequently Asked Questions site contains lots of helpful information about library services and resources. 

If you need more in-depth support you can book an appointment with your Academic Librarian.

IT Support

You can get help with IT related issues:

 Online: Use the IT Self Service Portal (available on campus only) to contact IT, request assistance or report a fault

 By phone: ring the IT Support Helpline on 01204 903444

 In person: at the Library Helpdesk during staffed hours

You can access your student email at https://outlook.com/bolton.ac.uk

Workshops and Events

We provide a range of online and face-to-face learning opportunities throughout the year. 

Some of our events are best suited to specific audiences (undergraduates, researchers, staff etc). Select an event for details. 

Our events calendar enables you to filter events by type and audience.