A range of video tutorials are available on the RefWorks YouTube Channel.
Live chat support is available in RefWorks. Once logged into RefWorks click the ? button. Select Contact Support, fill in the form with details of your query and click Chat with an Agent.
You can also follow RefWorks on Twitter @RefWorks
RefWorks Citation Manager is a plugin for Microsoft Word (2016 versions onward) that lets you run a simplified version of RefWorks inside Word.
RefWorks Citation Manager is available through the Microsoft Store and can be installed directly from Microsoft Word. By default, Office automatically updates RefWorks Citation Manager whenever a new version becomes available.
It is not currently possible to install RefWorks Citation Manager on a University of Bolton computer or Library laptop. The Library is investigating the possibility of adding RefWorks Citation Manager across the University network. Check back for updates soon!
The following instructions are for people with their own laptop or device where they have the administration rights to install apps and plugins.
It is possible to create simple bibliographies in RefWorks without the use of RefWorks Citation Manager, and copy and paste that into your assignment.
RefWorks Citation Manager:
An action menu is available on the left of the sidebar, and a configuration menu is available when you select the top right of the sidebar.
To insert a citation:
Select the reference and select Quick Cite. When you do, two things are added to your document:
If a bibliography already exists, the reference is added to it.
To configure the reference before inserting it:
If you are struggling with any aspect of using RefWorks Citation Manager:
Please remember that it is not currently possible to use RefWorks Citation Manager on a University-managed computer, including Library PCs and Laptops. The Library is currently investigating how to enable this feature.