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The University of Bolton Library


Help and Support for RefWorks

RefWorks logo


A range of video tutorials are available on the RefWorks YouTube Channel


Live chat support is available in RefWorks. Once logged into RefWorks click the ? button. Select Contact Support, fill in the form with details of your query and click Chat with an Agent

RefWorks on Twitter

You can also follow RefWorks on Twitter @RefWorks

RefWorks Training

The Library offers opportunities to learn about RefWorks throughout the year. Details will appear here when sessions are available. 


All upcoming Library training sessions are available on our Events page

Organising your references

Folders can be used to organise your references. You could choose to organise your references by module, by assignment, by theme - the choice is yours! 

References can be added to multiple folders. At any stage you can view everything in your RefWorks account by clicking All References.

This video explains how to add references to folders, and also how to share folders with other RefWorks users.