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The University of Bolton Library


Help and Support for RefWorks

RefWorks logo


A range of video tutorials are available on the RefWorks YouTube Channel


Live chat support is available in RefWorks. Once logged into RefWorks click the ? button. Select Contact Support, fill in the form with details of your query and click Chat with an Agent

RefWorks on Twitter

You can also follow RefWorks on Twitter @RefWorks

RefWorks Training

The Library offers opportunities to learn about RefWorks throughout the year. Details will appear here when sessions are available. 


All upcoming Library training sessions are available on our Events page

Adding References from Discover@Bolton

To add records to your RefWorks account as you are searching Discover@Bolton, make sure you are logged into RefWorks.

You can do that in two ways.

  1. Login at 
  2. Login via Discover@Bolton (click the RefWorks Log In link in the red bar at the top of the Discover search screen)

Saving items to RefWorks

Once you are signed into RefWorks, you can add items from your results list in Discover@Bolton. 

Find a result you want to save, and click the three dots menu to the right of the item. Then click RefWorks.


You will be asked if you want to continue to the newest version of RefWorks - you do! You will be taken to the Last Imported screen in Refworks. From here you can assign the newly imported references to folders