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The University of Bolton Library


Help and Support for RefWorks

RefWorks logo


A range of video tutorials are available on the RefWorks YouTube Channel


Live chat support is available in RefWorks. Once logged into RefWorks click the ? button. Select Contact Support, fill in the form with details of your query and click Chat with an Agent

RefWorks on Twitter

You can also follow RefWorks on Twitter @RefWorks

RefWorks Training

The Library offers opportunities to learn about RefWorks throughout the year. Details will appear here when sessions are available. 


All upcoming Library training sessions are available on our Events page

Saving articles from the web

RefWorks has an easy to use tool that installs in any web browser called the Save to RefWorks button. The Save to RefWorks button grabs information from any webpage – in some cases a complete article – and adds it to your RefWorks library. 

To add the Save to RefWorks button to your browser, click on the More icon  and select Tools. Simply drag the Save to RefWorks button to your browser. Once you’ve installed it, go to any web page and click the Save to RefWorks button to capture the information.

image of More icon with Tools highlighted

You can save a set of search results or an individual article - the choice is yours. You can easily edit the details prior to importing into RefWorks.