A range of video tutorials are available on the RefWorks YouTube Channel.
Live chat support is available in RefWorks. Once logged into RefWorks click the ? button. Select Contact Support, fill in the form with details of your query and click Chat with an Agent.
You can also follow RefWorks on Twitter @RefWorks
The Library offers opportunities to learn about RefWorks throughout the year. Details will appear here when sessions are available.
All upcoming Library training sessions are available on our Events page.
RefWorks currently allows you to share with other students or staff at the University of Bolton. Each person you share your collection with will need a to have a RefWorks account prior to sharing in order to view your research .
The person you've invited will get an email notification, and a notification inside RefWorks, where they can accept (or reject) the invitation. If the person doesn’t have a RefWorks account, they will be asked to create one.
Remember, when you share a collection any sub-collections are also shared.
Viewing a collection's sharing status
To view what collections you have shared, look for the sharing icon next to the collection name.
By selecting Sharing Settings from the menu, you can access the settings for your shared collection to modify them.
In the Sharing Settings you can also: