Reviewed March 2020 by Deputy Student Services Manager
How we perform will be published a minimum of every two months
Sep | Oct | Nov | Dec | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug |
Not Met* | Not Met* | Not Met* | Met |
* awaiting new University Website
Disclosure and Barring Service (DBS)
We will contact all students once an offer of a placement has been made.
Sep | Oct | Nov | Dec | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug |
100% | 100% | 100% | 100% | 100% | 100% |
We aim to process all applications within 20 working days and will keep our customers informed of any unexpected delays.
Sep | Oct | Nov | Dec | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug |
100% | 100% | 100% | 100% | 90%* | 100% |
* Due to the volume of applications as a result of the University Christmas closure.
Disability Services
Sep | Oct | Nov | Dec | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug |
100% | 100% | 100% | 100% | 100% | 100% |
Student Advisors
We aim to issue official letters within 5 working days of the request.*
Sep | Oct | Nov | Dec | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug |
Met | Met | Met | Met | Met | Met | Met |
* The average response time for this year is just less than 2 days
How we perform will be published a minimum of every two months
Sep | Oct | Nov | Dec | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug |
Not Met* | Not Met* | Not Met* | Met |
* awaiting new University Website
Student Support Fund
We aim to assess applications within 28 working days upon receipt of all required evidence.
Sep | Oct | Nov | Dec | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug |
100% | 90%** | 100% | 100% | 100% | 100% |
How we perform will be published a minimum of every two months
Sep | Oct | Nov | Dec | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug |
Not Met* | Not Met* | Not Met* | Met |
* awaiting new University Website