The University of Bolton Student Services

Mental Health and Wellbeing

Resources brought together by the Life Lounge team

World Suicide Prevention Day 10th September 2020


If you are struggling to cope, or are having thoughts of suicide, then reach out for help. There is support available, there is hope, and you are not alone.


A wide range of ways to get help and support are listed on our website https://www.every-life-matters.org.uk/get-help/ including talking therapies, self-help guides, peer support groups, online help and apps.


Share your feelings with a good friend, a relative or a work mate.


If it feels hard to find the words, speak to someone who is trained to listen, like the Samaritans on 116 123, or other telephone/text helplines. You can talk to them about whatever’s getting to you, in your own way, and they can also help you explore the range of help available.


Contact your GP or ring NHS 111. Be open about how you are feeling. Talk to a friend and plan what you want to say, and if possible get someone you live with to accompany you.


If you are having thoughts of suicide focus on what you need to do to keep yourself safe for now. Visit our https://www.every-life-matters.org.uk/thinking-about-suicide/ and https://www.every-life-matters.org.uk/safety-planning/ pages to learn more about what practical steps you can take to keep yourself safe.


Worried about a friend but not sure how to ask twice? Read the two guides below

The University of Exeter wrote a leaflet with The Alliance of Suicide Prevention Charities to help people know that it’s safe to talk about suicide, with suggestions on how to do it:

The Samaritans have created some helpful advice about listening, sounds easy right? Feeling heard is important, visit the page to hear suggestions about how to do it?


If you need urgent help

If you feel that your mood/mental state is deteriorating and you are not able to maintain your own safety and/or the safety of others, please attend your nearest A + E for an urgent assessment of your mental health support needs or dial 999. Find your nearest A and E

If you are looking for support or someone to talk to outside of Life Lounge opening hours, we recommend the following services:

Greater Manchester Mental Health NHS Trust 24/7 helpline


 0800 953 0285



Get free, confidential support by phone from a trained volunteer, from 4pm to 11pm every day.

You will need to use your University email address to register, the good news is it is FREE and accessible 24 hours a day 365 days a year. 
Shout -

SHOUT is a free crisis text service. Text SHOUT to 85258 and you will be contacted by a specially trained volunteer who will give you support through text. SHOUT is a particularly good service if you are in a living situation where talking is difficult for privacy reasons, or when you find it too hard to say the words out loud. They are accessible 24/7 and will be support you through your time of crisis.

Text Shout to 85258 - (it is confidential and free for all UK major networks - you can find further details on the FAQ page on the website).

Samaritans -
Contact The Samaritans (24 Hour helpline) on 116 123
Kooth - 
If you're aged 18-25, you can access support via Kooth. It's free and confidential, and you can access online counsellors, self-help and peer support. You can find more information in the links below.


Papyrus HopeLineUK -

HopeLineUK is a service for children and young people under the age of 35 who are experiencing thoughts of suicide and for anyone concerned that a young person could be thinking about suicide. Visit the webpage https://papyrus-uk.org/

Call: 0800 068 4141

Text: 078600399670

Email: pat@papyrus-uk.org

Opening hours: 9am – 10pm weekdays, 2pm – 10pm weekends, 2pm – 10pm bank holidays


Visit Staying Safe website which explores ways to help keep yourself safe, safety plans and more. 

The Campaign Against Living Miserably (CALM) is leading a movement against suicide. Every week 125 people in the UK take their own lives. And 75% of all UK suicides are male. CALM exists to change this

Call 0800 58 58 58 (5pm–midnight every day) support for men or use webchat service.

Greater Manchester Nightline

Nightmail is a confidential email listening and information service run by Nightline. It’s open 24 hours a day, every day of the year. Our team of specially trained volunteers run Nightmail all year round – even outside of term time. We aim to respond to emails within 48 hours. The email address for Nightmail is: nightmail@manchester.nightline.ac.uk


The Hub of Hope website can help you find support near you


The award-winning distrACT app provides trusted information and links to support for people who self-harm and may feel suicidal.


Supporting people bereaved by suicide

People who have been bereaved by suicide can be at greater risk of taking their own lives, and yet often friends and family don't know what to say or how to help.
  • UCL and the Support After Suicide Partnership developed a short guide to help people feel more comfortable about reaching out to someone bereaved by suicide:
  • There are support groups around the country, specifically for people bereaved by suicide - you can find them here:
  • Survivors of Bereavement by Suicide (SOBS) have a helpline open 9am-9pm Monday to Friday:

The Life Lounge

The Life Lounge is an ideal space to take a bit of time out from your day – you’re welcome to drop in at any time. It’s a quiet and relaxing space with mindful prompts and activities to help you to slow down and chill out. Through the Life Lounge, you can also access specialist services to support and promote your mental wellbeing.

The Life Lounge brings together specialist services, free for students to access, including:

  • Counselling Service
  • Cognitive Behavioural Therapy (CBT) Clinic
  • Mental Health Advisors
  • Referrals to other specialist services, both within and external to the University
  • Drop-in support, events and workshops

The service is open to all current students studying at the University of Bolton and the service is completely free.